Sewer and drain service in Waterloo, IL

“We are responsible for the sewer mains, but not the sewer laterals,” Waterloo’s Sewer Department says. That lateral is yours, and it’s sewer work with no plumber required.

The line the city draws

The Sewer Department puts it in one sentence: “We are responsible for the sewer mains, but not the sewer laterals.” Its share is about 75 miles of mains and a plant designed for 2.086 million gallons. The EPA’s list shows the permit under the City of Waterloo at 1001 Sherwood Lane.

The department answers at 618-939-8600, and utility emergencies go to 618-939-1000. Use those if you think the main is at fault. From your house to the main, the repair is yours to arrange.

What a 1991 median changes

Waterloo’s Census median is 1991, for 11,055 residents. That’s level with Columbia at 1992 and well ahead of Millstadt at 1974, each about 9 miles off. Half the houses in this Monroe County city came two decades after Orangeburg stopped, so old pipe won’t explain every backup. Get footage before you settle on a cause.

Before anyone digs in Waterloo

Building Inspection is at 100 West Fourth Street, 618-939-8600 ext. 208. Ask that office what it wants for a lateral job, because we didn’t find a posted rule. JULIE members won’t mark private lines, so the lateral itself may stay unmarked after notice goes in.

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Answers

Waterloo: sewer and drain questions

Who is responsible for the sewer lateral in Waterloo, IL?

You are, as the property owner. The city’s Sewer Department says it’s responsible for the sewer mains and not the laterals. That leaves the pipe from your house to the main in your hands, including what it costs to clean or fix. The department’s number is 618-939-8600 if you have questions.

What number do I call for a sewer emergency in Waterloo, Illinois?

Call 618-939-1000, the city’s utility emergency line, if you think the problem is in a main. The Sewer Department’s regular number is 618-939-8600. For a blockage in your own lateral, call us at (618) 740-6058. An automated line picks up, and a representative from our company calls back as soon as possible.

Who handles building inspection for sewer work in Waterloo, IL?

The city’s Building Inspection office does, at 100 West Fourth Street, 618-939-8600 ext. 208. We didn’t find a posted permit rule for laterals, so ask that office what it wants before work starts. It’s much easier to find out ahead of time than with a trench already open.

Why would a newer house in Waterloo, IL have a sewer backup?

A camera is how you find out. With Waterloo’s median house at 1991, a good share of the city was built well after Orangeburg was laid, so don’t assume old pipe. Ask the city whether the main has trouble, then look inside your own lateral. You keep the video.

Backed up? Call the sewer people.

The line is answered day and night. Tell it what your drain is doing and someone will call you back.

(618) 740-6058
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