Sewer and drain service in Collinsville, IL

Collinsville puts the line from your building to the main on you, so a clog or break anywhere along it is yours to solve. That’s sewer company work.

Building to main, and it’s yours

Collinsville’s wastewater page says residents are responsible for service lines from the building to the main. Illinois plumbing law stops 5 feet beyond the foundation, so nearly all of that run is building sewer, and it’s where repair, replacement or a trenchless liner would be on your bill.

The city runs 110 miles of mains, about 1,200 manholes and 13 lift stations. Its plant at 300 Simpson Street dates to 1972, has a 5.85 MGD design after 2012, and also treats Maryville and the Mounds Public Water District. The EPA’s list shows the permit as Collinsville STP. The city’s backup emergency line is (618) 346-5211.

What a backup claim pays

The city’s claim page offers 80 percent of approved damages, up to $2,000 per claim per property, and a waiver comes first. It won’t pay for a blockage between house and main unless that spot is in the public right of way and city neglect caused it.

So most private-line trouble falls outside the program. Terms can change, so confirm them with the city. Typical homeowners policies don’t cover backups either.

A 1970 median

Census figures put the median Collinsville house at 1970, the year Orangeburg was fading out, in a Madison County city of 24,126. Half the houses are older. A camera run tells you what’s in the ground at yours.

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Answers

Collinsville: sewer and drain questions

Is the sewer line mine or the city’s in Collinsville, IL?

Residents are, from the building to the main, according to the city’s wastewater page. That covers the whole service line, which is why a break out by the street can still land on your budget. Confirm the current wording with Collinsville Public Works before you plan a repair.

Does Collinsville, IL pay for sewer backup damage?

Sometimes, and only in part. The city’s claim process pays 80 percent of approved damages, up to $2,000 per claim per property, after a waiver. It won’t pay for a blockage between house and main unless it’s in the public right of way and city neglect caused it.

What number do I call for a sewer backup in Collinsville, IL?

The city lists a backup emergency line at (618) 346-5211, which is the place to start if you suspect the public main. If the trouble is in your own service line, call us at (618) 740-6058. Our automated line takes your details, and a representative calls back as soon as possible.

Where does Collinsville, IL treat its sewage?

At the city’s plant at 300 Simpson Street, built in 1972, with a 5.85 MGD design after 2012. The EPA’s list shows the permit as Collinsville STP, NPDES IL0028215. The plant also treats Maryville and the Mounds Public Water District, according to the city’s wastewater page.

Backed up? Call the sewer people.

The line is answered day and night. Tell it what your drain is doing and someone will call you back.

(618) 740-6058
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